A new survey that suggests TV commercials and online ads are losing their influence over consumers, even as news consumption rises during the pandemic.
The online survey was conducted July 15-16th, and involved more than 2,000 Americans who answered questions detailing the best approach to get them to buy new products.
A staggering 70% of respondents said TV commercials no longer influence them to buy products. Roughly 45% said positive online consumer reviews and positive stories on the news influence them the most when it comes to buying a new product or service.
The CEO of Macias PR, Mark Macias, said his agency conducted the survey to gain better insight on where consumers are paying attention.
“Exposure for the pure sake of exposure no longer equates to sales,” said Macias. “This survey reinforces that most Americans tune out or walk out of the room when commercials come on TV. When it comes to maximum engagement, our survey suggests news content is where consumers are most engaged.”
A Closer Look at the Consumer Survey and Attitudes Toward Advertising
Roughly 67% of survey participants said they are consuming more news, or about the same amount of news since the Coronavirus pandemic unfolded. Sixteen percent admitted they don’t watch any news.
And when commercials come on TV, 36% of Americans surveyed said they grab their cell phone or laptop and multi-task during commercials. Another 17% said they fast-forward through the commercial, while 10% say they walk out of the room to finish a task. Ten percent say they watch the commercial.
Roughly 42% of all survey participants said online news is their primary source for information. Another 19 percent of consumers turn to local news first, while 9 percent get it from cable news.
The survey found newspapers continued their decline with consumers. Only 4.5% said the local newspaper is their first choice for news. Radio or podcasts rounded out the bottom with only 3% of participants saying they get their daily news from this broadcast medium.
Macias said this consumer survey reinforces the marketing trend that content marketing and PR are becoming more influential in this cluttered media market.
“Millennials, Generation Z, Generation X, Baby Boomers – it’s a fragmented consumer market and each group requires a customized approach,” said Macias. “If you’re trying to introduce new customers to your product or service, strategy and approach will make the difference between success and failure. All consumers are oblivious to advertisements, but at least for now – news stories and online features still move the needle when it comes to influencing behavior.”